Customer Service Sales Area Manager

Volpak

Construction de machines et d'installations

Santa Perpètua de Mogoda, Cataluña - Spanien

Responsable d'équipe

Experteer Overview

In this role you drive After Sales revenue by leading sales activities for Spares, Upgrades and Services within your region. You will align with headquarters to execute commercial strategies and support cross-functional teams to fulfill customer needs. You’ll handle complex technical negotiations, ensure fast and accurate service delivery, and contribute to product and service growth. This position offers global exposure and the chance to shape service offerings for a multinational machinery provider.

Rémunérations / Avantages

Flexible timetable
Life insurance 100% covered by company
Optional medical insurance 50% covered by company
Private parking

Responsabilités

Execute sales strategy and processes for After Sales lines (Spares, Upgrades, Services) to meet financial targets
Identify, design, and promote new products/services aligned with growth strategy
Handle complex customer claims using structured analytical methods
Maintain accurate records of sales activities and coordinate with agents and direct customers
Collaborate with technical, OE Sales, Project, Engineering, and service teams to deliver solutions and commercial offers
Provide field feedback to Engineering and ensure service coverage with local distribution centers

Principales exigences

4–5 years of experience in a similar commercial role with proven sales results
Experience in technical commercial negotiations with customers
Strong customer orientation and service mindset
Understanding of service models in multinational companies
Knowledge of mechatronics applied to automated machinery
Fluent in English; other languages and international travel are a plus
Availability for worldwide travel

Customer orientation Negotiation and communication Cross-functional collaboration Mechatronics knowledge Technical negotiations Service models in multinational settings

Description du poste

In this role you drive After Sales revenue by leading sales activities for Spares, Upgrades and Services within your region. You will align …

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